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Shipping & Returns

Shipping

Maison Gonflable ships throughout mainland France, Belgium, Switzerland, and Luxembourg.

Preparation: 1 to 3 business days.
Shipping: 5 to 15 business days depending on the product.
Bulky items (spas, large structures, cabins) are shipped via specialized transport/pallet.
Tracking number provided upon shipment.

Please check the package upon delivery and notify the carrier of any damage.

Returns and Refunds

You have 14 days to return a new, unused item in its original packaging. Please report all returns to info@maison-gonflable.com. Refunds will be issued within 14 days of receipt. Defective products will be picked up or exchanged free of charge.